Home > Frequently Asked Questions

We hope that we can answer most of your questions about placing orders with Nuvair on this page. If you have additional questions please feel free to contact Nuvair by phone or email listed at the bottom of this page.
Thank you for making your purchase through Nuvair.

Nuvair Terms & Conditions

Open Terms

50% deposit at time of order is required, Balance due prior to shipping. Open billing is at the sole discretion of Nuvair and requires pre approval by Nuvair. Standard open account terms are net 30 days from the date of invoice.
Should a buyer neglect to pay Nuvair on time or create doubt of the buyer's financial responsibility, Nuvair has the right to revoke any terms granted.

New Accounts and Internet Orders Payment Terms

Orders made over the internet or from new customers require prepayment before shipping in the form of a credit card, company check, PayPal, wire transfer, or cash.

If you are interested in net 30 terms please contact Nuvair for a credit application. Nuvair uses several outside service bureaus to determine a company or persons credit worthiness and does not guarantee that credit terms will be made available to new or returning customers.

Nuvair does business in US dollars. Any orders from outside the US may require the purchaser to cover additional bank charges from wiring fees to notary services.

Personal Checks and PayPal Checks are accepted by Nuvair, however we will not ship until the check clears our bank account. These orders will be delayed until the check shows as funds received in our bank account.
Returned Checks will be assessed a $35.00 handling charge on all Non-Sufficient Funds. Additionally Nuvair may require pre-payment for any further transactions before shipping future shipments.

Custom and Special-Order Items

Custom built products and products requiring Non-Inventory parts require payment in advance from customers who don't have credit terms with Nuvair. These products are sold as is to everyone and are not cancelable or returnable for any reason.

Freight

FOB Oxnard, California. We use multiple shipping companies to ensure the quality and good rates for our customers

Orders

You may purchase through Nuvair by using our online store, email, phone, Walk-In or Fax. When in doubt contact a Nuvair sales associate to help with your order.
Order confirmations are sent out via email or fax. If you need special attention for your order be sure to make contact with your Nuvair Sales associate and make them aware of your special circumstances.

Contact

Phone & Fax:
1-805-815-4044
1-805-815-4196 fax

Email:
info@nuvair.com for all Inquiries

Mailing address:
Nuvair
2949 West 5th Street
Oxnard, CA 93030