Ordering Information

We hope to answer most of your questions about ordering from Nuvair on this page.

Not all products listed on our website are available for purchase online. If you find a product listed without a price or “Add to Cart” button, please contact our sales staff to discuss your requirements as many of our products are custom-built to your exact specifications.

If you have additional questions, please feel free to contact Nuvair by phone or email. Thank you for making your purchase through Nuvair.com.

TERMS & CONDITIONS

Open Terms

A 50% deposit at time of order is required with the balance due prior to shipping. Open billing is at the sole discretion of Nuvair and requires pre-approval by Nuvair. Standard open account terms are net 30 days from the date of invoice. Should a buyer neglect to pay Nuvair on time or create doubt of the buyer's financial responsibility, Nuvair has the right to revoke any terms granted.

New Accounts and Internet Order Payment Terms

Orders made over the internet or from new customers require prepayment before shipping in the form of a credit card, company check, PayPal, wire transfer or cash. If you are interested in net 30 terms please contact Nuvair for a credit application. Nuvair uses several outside service bureaus to determine a company or persons credit worthiness and does not guarantee that credit terms will be made available to new or returning customers.

Nuvair does business in US dollars. Any orders from outside the United States may require the purchaser to cover additional bank charges from wiring fees to notary services.

Personal checks and PayPal checks are accepted by Nuvair, however, we will not ship until the check clears our bank account. These orders will be delayed until the check shows as funds received in our bank account.

Returned checks will be assessed a $35.00 handling charge on all non-sufficient funds. Additionally, Nuvair may require prepayment for any further transactions before shipping future orders.

Custom and Special Order Items

Custom built products and products requiring non-inventory parts require payment in advance from customers who do not have credit terms with Nuvair. These products are sold as-is to all customers and cannot be cancelled or returned for any reason.

Freight

FOB Oxnard, California. We use multiple shipping companies to ensure the quality and good rates for our customers.

Orders

You may purchase through Nuvair by using our online store, email, phone, walk-in or fax. When in doubt, contact a Nuvair sales associate to help with your order. Order confirmations are sent out via email or fax. If you need special attention for your order, please contact your Nuvair sales associate to inform them of your special circumstances.